Profile

• Ensure that infrastructure development is planned, implemented and maintained in an efficient and high quality.
• Develop, expand and strengthen the country's construction industry and competitive professional services in the global market.
• Ensure the development of the capacity and capability of contractors, professional and construction sector workforce was conducted in accordance with national policy.

• Provide Federal Road network that can generate economic and enhance the quality of life
• Ensure the implementation of development projects is on schedule, cost and specifications as well as high quality.
• Providing the construction industry environment and professional services that is conducive in order to contribute to economic growth and international competitiveness.
• Build and strengthen entrepreneurs in the construction industry.

We, members, of the Ministry of Public Works are committed to provide quality and professional service and ensure customer satisfaction in performing the core tasks:

• Ensure the quality of the maintenance work of the Federal Road and Communal Building is carried out according to an agreed concession agreement.
• Ensure annual development allotment spent more than 96% and adhere with the period, standards, specifications and established boarding.
• Ensure that each customer complaint received given initial feedback within three (3) working days of receipt. .
• Processing and approval of various contractors’ registration within the stipulated period from the date of receipt of complete application.
• Issuance of ‘Road Traffic Volume Malaysia' before June 30 each year.
• Processing and approval of the Contractor Trust Fund Scheme (SKWAK) within 30 working days of receipt of the applications
• Organizing Skills Competition Commission (CPM) once a year.

Ministry of Public Works is committed to building and maintaining the road network efficiently and effectively to create user comfort and thus generating development. To achieve these goals, MOW will:

• Ensure that the Quality Management System (QMS) created is in accordance with the ISO 9001:2000 requirements.
• Identify weaknesses in the organization and implementation of continuous improvement of QMS that involves the full participation of staff and enable efficiency through the use of ICT tasks.
• Ensuring adequate resources and infrastructure in MOW to implement QMS
• Quality Policy will be reviewed from time to time by the Management after the review Meeting to be always appropriate and effective.

MOW Organization is motivated by two core values ​​and 3 supporting core values:

MAIN CORE VALUES

• Responsibility - Every member of MOW should take responsibility in carrying out tasks that have been entrusted with integrity. This is the most basic nature because every officer and staff has been given the responsibility in accordance with their respective field of expertise.
• Accountability - Every member of MOW is not only responsible, but there needs to be accountability in the performance of assigned tasks. Every member of MOW should be prepared to take risks, to explain, to provide justification for any action taken.

SUPPORTING CORE VALUES

• Efficient - Every member of MOW must carry out their duties efficiently to reduce waste in financial resources, equipment, time and human capital.
• Effective - Every member of MOW must ensure that the output meets the tasks planned effectively and creates an impact on the target groups.
• Economical - Every member of MOW must make do with limited and decreasing   resources without compromising on quality and standard.