Information Management Division

Division Category:

Operation Sector

Address:

Information Management Division
Tingkat 8, Blok B, Kompleks Kerja Raya
Jalan Sultan Salahuddin, 50580 Kuala Lumpur

General Line : 03-27715036
Fax Num : 03-27114433

Vision:

Support Ministry of Works towards being an excellent organization through the implementation of Information and Communication Technology (ICT) programs.

Mission:

To create a complete and established ICT infrastructure.
To automate suitable work process so as to enhance productivity and the effectiveness of service delivery system.
To encourage ICT use by Ministry's staff.

Objective:

Ensure that Ministry's ICT programs are implemented efficiently and effectively in accordance with stake holder's requirement.
To provide Government service delivery system extensively to the public via Ministry of Works Portal.
Improve ICT knowledge among Ministry of Works' staff.

Activities and Function:

Prepare, implement and handle reviews on policies/ publication of the Ministry.
Develop, implement and maintain Information System.
Develop, implement and maintain Ministry’s Portal.
Manage operational of Network and ICT security.
Manage operational, maintenance and upgrading of Data Center.
Manage procurement, maintenance and write-off of ICT asset.
Develop, manage and maintain data base of Geographical Information System (GIS@Works).
Handle research on usage of geospatial data.
Develop multimedia applications and Corporate Video.
Offer helpdesk services.
Offer technical support in implementation of Electronic Government.
Coordinate and monitor ICT projects of the ministry through ICT Steering Committee.

Client's Charter:

To give feedback for every ICT related complaints within one (1) working day and solve the complaint within two (2) working days.
Managing procurement of ICT needs within three (3) months from the date of approval from ICT Steering Committee.
Developing in-house application systems within three (3) month and out- source application systems within six (6) months.
Ensuring accessibility level of ICT services is at least 95% throughout the year.

Organization Chart: